Our Grandma Lydia emphasized providing friendly customer service and taking care of customers one at a time. This has been our mission for over 40 years and remains our 1 priority. We're real; we have 140 dedicated staff members to make your shopping experience the best ever. Our 100,000 square foot headquarters in Grand Rapids, MI includes your customer service reps, designers, embroidering/seamstresses, quality managers, buyers, website gurus, and warehouse personnel to get your order right.

Return policy is really quite simple. You may return an item(s) within 60 days of the purchase for an exchange, credit, or refund if you’re not completely satisfied.